We've conducted a Culture mini-survey which has produced some amazing findings! The final report is available here
We're now doing webinars!! Check out our webinar options here
NOTE: Our latest study - 'Bad Behaviours: Toxic Cultures' is here
Free Newsletter - The August 2010 edition of the monthly Cultural Intelligence™ newsletter is available here. This month features articles that include: The demise of leadership; How to stop change initiatives reverting to the old ways; Why you should ask your people 'Why do you like working here?'; and more! If you would like to receive a free copy of our monthly newsletter, simply email us at info@ugrs.net to add your name to our distribution list
Our latest videos. We've posted a number of our culture-related videos on YouTube. Take a look at them by clicking here
Steve Simpson's new web site is here
We've added a whole new section to our web site - Free Articles. Click here to download free articles written by Steve Simpson
Rosabeth Moss Kanter holds a chaired professorship at the Harvard Business School, advises major corporations and government entities worldwide and is the author and co-author of over 300 articles and 16 books. Steve Simpson recently toured Australian cities with Rosabeth to run seminars on leadership, change and cultural intelligence.
The seminars were a huge hit, with one person writing this - Just a great, great day!!! Thank you so much. I am indebted. Rosabeth and Steve were fantastic.
Our UGRs work has made it to the top 200 work-life related studies over the past 13 years - and one of only nine in the category of 'Work Practices' (US based Work and Family Connection - click here.)
Steve Simpson has recently delivered the opening keynote presentation at the Annual Conference for the Institute of Customer Service in London. Click here to see a two minute video showing what some of the delegates said about Steve's presentation on UGRs...
Want to find out what your culture is really like? We've developed an exciting new tool for uncovering the real culture in your organisation. Our web site has a password protected page exclusive to people in your organisation. We'll agree on a number of 'lead-in' sentences for people to complete, for example, 'Around here, customers are...', 'Around here, when it comes to showing intiative...' and so on. These lead-in sentences are selected in terms of what is most important to your future business success. In addition, we'll include options for the collection of key demographics. You will receive a fully detailed, analysed report on the results - opening a window into your corporate culture! Email us at info@keystone-management.com or review details here
How much difference does UGRs-related work make in an organisation? Check out some quantified results here
UGRs® Licenses available. Consultants and trainers in countries other than Australia and South Africa are now able to access the many years of work that have gone into the creation of the powerful UGRs concept to change corporate culture. Licensed UGRs Consultants will be provided training, a completely modularised programme, with facilitator notes, PowerPoint slides and participant workbooks linked to each of the content modules. Interested? Email Steve Simpson direct at steve@keystone-management.com
Like to improve your organisation's culture? We have developed an in-house training programme based on the UGRs concept. We will train a team of your your people and provide them with a suite of strategies and tools to improve your culture. Called the UGRs Cultural Change Programme, you can learn more by downloading this pdf file
UGRs hit South Africa! Creator of the UGRs concept, Steve Simpson, has been to South Africa where he worked with Stef Du Plessis and Associates, to enable Stef and his talented team to implement UGRs into South African companies. Find out more about Stef Du Plessis and Associates here
The worlwide culture survey of UGRs - we've had 380 responses from 19 countries to the survey and the 16 page Free Summary Report is here. The Full report provides more details including a breakdown of results to identify differences based on demographics including whether the respondents were management or non-management, the company size and the country in which the organisation was based. It also provides insights into how the cultural change improvement be achieved in your organisation using the UGRs concept. The Full Report, priced at $39 can be purchased here.
The European Conference on Customer Management. What a great conference! Congratulations go to the team at eCustomerServiceWorld.com who ran a professional and highly valuable conference. Steve Simpson was one of the speakers, and he received some wonderful feedback. Read delegate comments here
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